Shaw University: QuickLinks

Shaw University IT Help Desk

Campus Information for Shaw University: 919-546-8200
Shaw University address: 118 East South Street, Raleigh, NC 27601
Faculty and Staff Directory http://www.shawuniversity.edu/ContactShaw/Faculty_and_Staff_Directory.aspx
Google Map with Shaw University click here

Faculty & Staff - IT Help Desk

Hours of Operation: Monday-Friday 8:00 a.m. to 5:00 p.m.
Faculty/Staff Support Phone Number: 919-546-8587
Contact email: helpdesk@shawu.edu

Students - IT Help Desk

Hours of Operation: Monday-Friday 8:00 a.m. to 5:00 p.m.
Student Support Phone Number: 919-546-8587
Contact email: helpdesk@shawu.edu

If You Have Problem or Need Help With	Please Contact	Email/Number	Location
Moodle (not related to access and accounts)	Moodle Helpdesk for Faculty and Students (24x7)	866-523-9960
Moodle Access Issues	moodlehelp@shawu.edu	moodlehelp@shawu.edu
Xerox copier (needs paper, toner, and other supplies)	Sam Cederas	scederas@shawu.edu 919-546-8377	Second Floor, IHCR
Xerox copier (needs to be serviced)	Xerox Service Center	1-800-821-2797
Cisco Telephones & Voicemail & Video Conferencing (VTC)	IT Help Desk	helpdesk@shawu.edu 919-546-8587
Email, Internet, Network Access and Connectivity, Printing, Hardware and Software Installation and Operation Network	Help Desk	helpdesk@shawu.edu 919-546-8587	Data Center TOS Complex
Data Base, Jenzabar (EX System), Reports Online Registration, Grades, and Account Information (Students Only)	Mr. Sahr Gbondo	sgbondo@shawu.edu 919-546-8234	Computer Center Basement, Tyler Hall
PC-Based Applications, SAS, SPSS, Data Analysis, Customized Reports, and Surveys	Mr. Brian Cumberbatch	brianc@shawu.edu 919-546-8615	Second Floor, Debnam Hall

Last updated 1/11/2012