Academic Affairs - Frequently Asked Questions Question Answer What if I do not have a Shaw email. Who do I contact? Contact the Office of Information Technology at helpdesk@shawu.edu. Who do I contact if I have problems with my schedule or want to change my schedule? Contact your advisor. Students can find who their assigned Academic Advisor is by logging into their Shaw Bears Student Account. Once logged in, the student should click the Students tab. The top box will list the faculty advisor’s name and the student’s major. Once classes start, what if I have a personal or medical situation that affects my ability to attend class? Request of academic accommodations for medical or counseling reasons must be sent to the Director of the Counseling Center. For contact information visit Shaw University Counseling Center. How do I or my child order textbooks? Textbook and course materials will be provided to all students through the e-book program and e-book/book rental program (ACCESS) Textbooks will be available the first day of class. Will Financial Aid cover books? Yes. Can I get a hardcopy textbook? Yes, through the book rental program (ACCESS). Contact the Bookstore for more information shaw@bkstr.com. Where can I find important dates for the semester? View the Academic & Events Calendar. What courses are required for my major? Course requirements are listed on the University Catalog under Academic Schools. Your Academic Advisor will also share with you a program checklist of your required courses. Remember, unless otherwise approved, you must follow the requirements directly related to the year in which you began at Shaw University. Who is my Department Head? Your Department Head is the supervisor of the curriculum, courses and faculty for your major/program. To find your Department go to Shaw University Academic Affairs webpage and click on your program. Contact information for your Department Head can be found either on the specific Department’s webpage or by contacting your Academic Advisor or the Office of Academic Affairs at academicaffairs@shawu.edu / 919-546-8330. Who is my School Dean? Your School Dean supervises the Department for of the curriculum, courses and faculty for your major/program. To find your School go to Shaw University Academic Affairs webpage. Contact information for your Dean can be found either on the specific School’s webpage or by contacting your Academic Advisor or the Office of Academic Affairs at academicaffairs@shawu.edu / 919-546-8330. I need academic support in my course(s), what can I do? The Student Success Center provides academic support to a diverse community of learners by making available extensive academic intervention for those simply seeking to excel academically and beyond. View information and services here www.shawu.edu/TutorialServices/. Where can I go if I am interested in an internship or experiential learning? The Experiential Learning and Career Development Center provides students assistance with internships and career experience. You can make an appointment by emailing careerdevelopment@shawu.edu. Additional Resources: Academic & Events Calendar Graduation & Commencement First-Year Experience Second-Year Experience