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OIT Services 

Shaw University's help desk provides and supports the following network services:  

  • End user support for all faculty, staff, and students
  • System support for all University-managed workstations

  • Classroom technology support for all University facilities

  • Server and cloud services support for all University servers and cloud services

  • Network support, including campus wireless, ethernet, and associated infrastructure

  • Database support, including database administration services

  • Printing support for all enterprise multifunction copiers

For more information, please call (919) 546-8547 or send email to: helpdesk@shawu.edu